Our Services

Professional Apple Service Specialists

Simply click on a heading below to read more about the service

Apple repair and servicing

We’ll have a diagnosis of your faulty Apple device in no time and advise you of the best approach towards repairing it. Although we believe that Macs run a lot better than Windows devices we think that they still need to be looked after. We recommend that Macs should be serviced once a year and before a major operating system upgrade. This can be compared to following instructions received from a surgeon before an operation.

We back up, prepare and service your Mac before the upgrade. We find that Macs that are looked after in the way run pretty much seamlessly. Think of all the things that your Mac does for you and spending just a few hours on servicing it once a year. We back up all devices before working on them.

More Info

Windows to Mac migration

We’ll take over all of your PC data to your new Mac. We do what we call a ‘manual data migration’. This means that we don't take over any ‘stuff’ that may slow your beautiful new Mac down. Then we’ll set it up for you and show you how to use it.

Contact Us

New Mac Setup

We’ll advise you of the best Mac to purchase and then set it up for you.

We do what we call a ‘manual data migration’. This means that we don't take over any ‘stuff’ that may slow your beautiful new Mac down.

Then we’ll set it up for you and show you how to use it. You’ll love it in no time. We’ll also show you how to back it up and put all your music, photographs and favourite things onto it.

We’ll also show how to set up Apple music and set up iTunes accounts. You’ll be able to download music, films, television series, books and audiobooks

More Info

Setup of internet and wireless

We’ll have a look at your existing set up and advise you of how it can be improved on. If you don't have internet, we’ll advise of the best internet solution for your needs and then set it up for you.

More Info

iPhone and iPad Setup

We’ll advise you of the best iPhone or iPad to purchase and then set it up for you. And we’ll show you how to back it up and put all your music, photographs and favourite things onto it.

We’ll also show how to set up Apple music and set up iTunes accounts. You’ll be able to download music, films, television series, books and audiobooks.

More Info

Printing

We’ll set any type of printer that you may need and make it work wirelessly too.

More Info

Back Ups

Apple back ups work flawlessly and they can be made to work wirelessly and automatically in the background with no effort on your part. We’ll advise you and set it up for you.

Contact Us

Apple TV, Music and iTunes set up

We love music and a few years ago we set out to install a beautiful sound system in one of our homes. This is something that every music and film lover should contemplate.

Using an American iTunes account as an example, you can have access to the latest films, televisions series, music, books and audiobooks. You’ll be able to watch and listen to whatever you like whenever you like. Apple have a vast amount of content available. We have found music from the 1930’s there…

You can even rent films from Apple. What’s the worst thing about renting a film from a DVD store? Having to take it back of course. Once you have a collection of media(music, films, books and audiobooks) we can then transfer them to your iPhone and iPad. Now when you drive, you can listen to your music and if you are on a long trip, you can listen to a great story. We can import all your music collection to your Mac and create beautiful artwork to go with it.

Apple TV Setup iTunes Setup

UPS

We use only APC high quality ups equipment to protect all of your valuable devices. We’ll advise and tailor make a solution for you.

More info

Mac hard drive and RAM upgrades

Many of our clients believe that upgrading the RAM on a Mac greatly improves the speed. Although this does make a slight difference, we believe that changing the hard drive really changes everything. Your Mac hard drive contains all of your 'stuff' as well as your base operating system.

There are three very good reasons to change to solid-state flash hard drives:

  1. They vastly improve the speed of the Mac.
  2. They last much longer than traditional spinning hard drives.
  3. We can increase the storage for a fraction of the cost of buying a new Mac.

With the current exchange rate, Macs are becoming increasingly expensive and, if all you need is more storage, this is a much more viable option. We'll use one of our own Retina MacBook Pros as an example; It cost us R26 000.00 two years ago and came with 256 GB of storage. That same Retina MacBook with 512 GB of storage will now cost R49 000.00.

There really isn't a lot of difference between the two except for twice the storage capacity. We can double the storage for about a quarter of the price of a new Retina MacBook Pro. We can also upgrade your RAM should your Mac be upgradeable.

Contact Us

Sound system installation

We work with the best audio retailers and together we can advise you of the best system to suit you.

Contact Us

iCloud

We’ll set up iCloud properly on all your devices to synchronise: mail, contacts, calendars, reminders, music and documents. We’ll also explain to you how it works as it can be quite confusing in the beginning.

Contact Us

Password Document

We have a created a beautiful password document template. We add in all your passwords in a format that is easy for you to understand and work with. Then we lock the entire document that only you can open. This makes it really easy for you to have access to all of your passwords and makes it really easy for us next time we come and see you. Now you don't have to be bothered by us asking you time and time again what your passwords are.

Contact Us

Coaching

We remember what its like to start with a computer and how intimidating they can be. We love showing people around a Mac and demonstrating how inviting, useful and fun they are to use.

Contact Us
 

Need Help?

From fault finding, diagnosing and repairing of any of your Apple devices, to the set up of new Apple products for home, office or school. And we do it beautifully. Let us help you